E-State Management, LLC is seeking a motivated, organized, and customer-focused Assistant Community Manager to join our growing team in Lawrence, Kansas.
This position is ideal for an individual who has leasing, customer service, office administration, or property management experience and is looking to take the next step in their career. The Assistant Community Manager plays a key role in the daily operations of our apartment communities and works closely with the Community Manager to ensure exceptional service to residents and prospects.
Responsibilities
- Assist in the day-to-day management of apartment communities
- Support leasing efforts by responding to inquiries, conducting tours, and following up with prospects
- Process rental applications and lease documents
- Coordinate move-ins, move-outs, and lease renewals
- Maintain accurate resident and prospect records
- Assist with rent collections and delinquency follow-up
- Handle resident concerns and provide exceptional customer service
- Coordinate with maintenance staff regarding work orders and resident requests
- Conduct apartment, move-in, move-out, and property inspections
- Assist with marketing, occupancy goals, and resident retention programs
- Ensure compliance with company policies, procedures, and fair housing regulations
- Serve as acting manager in the absence of the Community Manager when needed
- Previous property management, leasing, office administration, or customer service experience preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to handle sensitive information professionally and confidentially
- Strong attention to detail
- Reliable transportation
- Proficiency with computers and willingness to learn property management software
- High school diploma or equivalent required
- Competitive hourly compensation based on experience and qualifications
- Opportunities for performance-based wage increases
- Employee housing discount program available for eligible employees
- Paid training and professional development opportunities
- National Apartment Association (NAA) educational programs and industry certifications
- Opportunity to gain hands-on experience in all aspects of property management
As a growing company, E-State Management provides employees with opportunities to learn and participate in all aspects of apartment management, including leasing, resident relations, inspections, collections, marketing, operations, and community management. Unlike larger management companies where responsibilities may be limited to a specific department, our team members gain valuable experience across multiple areas of the industry.
We are committed to promoting from within whenever possible and supporting employees who demonstrate initiative, professionalism, leadership, and a desire to grow their careers. As our portfolio continues to expand, additional advancement opportunities may become available.
If you are looking for a challenging and rewarding career in property management with opportunities for professional growth, we encourage you to apply today.
Join our team and help create exceptional communities our residents are proud to call home.
